I have not received a confirmation email for my pass purchase. How do I access the festival?
Amanda Hill
Last Update 7 个月前
After your purchase you should receive an email from Eventive regarding your pass order confirmation. The subject line should be “Pass order confirmation - RMWFF 2024: Virtual Encore.” If you did not receive this email in your inbox, please check your spam/junk folders.
You can verify the status of your pass through our Virtual Hub:
- Navigate to our virtual hub, rmwff2024.eventive.org
- LOGIN to Eventive using the button in the top right corner of the window
- Once logged in successfully, new icons will appear in the top corner, including one for ‘My Passes’.
- If you are still having trouble locating your pass, please contact us at [email protected].
If you found your pass, NEXT STEPS:
- Pre-order or unlock films in our Virtual Screening Room, watch.eventive.org/rmwff2024